Refund policy

Returns and Refunds Policy

At ZIOR, each item is printed to order, especially for you. Therefore, we do not accept returns or exchanges for reasons such as incorrect size or change of mind.

Damaged or Defective Items: If your item arrives damaged, defective, or with a printing error, please contact us within 3 days of delivery at ziorweb@gmail.com. Include your order number and a photo of the problem, and we will send you a replacement at no additional cost.

Incorrect Item Received: If you received the wrong item, please contact us within 3 days, and we will resolve the issue immediately.

Cancellations: Orders can be canceled within 12 hours of purchase. After this time, production will have already begun, and it will not be possible to cancel the order.

Refunds: Refunds are only issued for damaged, defective, or incorrect items. Once approved, refunds are processed within 5 to 10 business days to the original payment method.

Contact Us For any questions, please contact us at: ziorweb@gmail.com