Terms of service

Returns and Refunds Policy

At ZIOR, each item is printed to order, especially for you. Therefore, we do not accept returns or exchanges for reasons such as incorrect size or change of mind.

Damaged or Defective Items: If your item arrives damaged, defective, or with a printing error, please contact us within 7 days of delivery at [your email address]. Include your order number and a photo of the problem, and we will send you a replacement at no additional cost.

Incorrect Item Received: If you received the wrong item, please contact us within 7 days, and we will resolve the issue immediately.

Cancellations: Orders can be canceled within 24 hours of purchase. After this time, production will have already begun, and it will not be possible to cancel the order.

Refunds: Refunds are only issued for damaged, defective, or incorrect items. Once approved, refunds are processed within 5 to 10 business days to the original payment method.

Contact Us For any questions, please contact us at: [your email address]

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Terms of Service

By making a purchase from ZIOR, you agree to the following terms and conditions.

1. General ZIOR reserves the right to modify these terms at any time. Continued use of our store constitutes acceptance of the current terms.

2. Products All our products are hand-printed to order. Colors may vary slightly depending on the screen of each device.

3. Orders By placing an order, you confirm that the information provided is correct. ZIOR reserves the right to cancel orders in case of pricing or availability errors.

4. Prices and Payments All prices are listed in euros (€) and include applicable taxes. We accept the payment methods available during the checkout process.

5. Shipping Production and shipping times are detailed in our shipping policy. ZIOR is not responsible for delays caused by the carrier or customs.

6. Returns Returns are subject to our Returns and Refunds Policy, available in our store.

7. Intellectual Property All ZIOR designs, images, and content are the exclusive property of the brand and may not be reproduced without authorization.

8. Limitation of Liability ZIOR shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products.

9. Contact For any questions related to these terms, please contact us at: [your email address]